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Late bookings
You can book a with Es Travel right up to the day of departure. For all late bookings made within 8 weeks of departure you will be required to pay the full cost of the holiday when you book. A late booking fee will be charged for holidays booked within 10 days of departure.
Obviously if you book at the last minute, especially through this website we won’t have time to get the tickets to your home address, in which case you’ll get a confirmation email and this can be taken to the airport to be exchanged for a Ticket On Departure (TOD) at the desk of our airport representative.
We try to include as many compulsory charges as possible within our prices so that you will not pay extra for security charges or Air Passenger Duty which many companies add as extras. These are included at the current rate and if there is any increase in these charges a supplement will be added.
The total holiday costs quoted includes the following:
• Return flights from the UK to resort with in-flight meals.
• Transfers between the resort airport and your accommodation, usually by coach.
• Security levy representing the extra aircraft insurance and security costs.
• Airport taxes, including Air Passenger Duty (currently £5.00 per passenger) and passenger charges at home and abroad.
• Free luggage allowance of 20 kg (44 lbs) per person (excluding infants).
• Accommodation and meal arrangements as confirmed on the invoice
We are not a specialist disabled holiday company, but we still need to know before you book if you have any medical or physical/mobility needs which might affect how and if we can deliver all your chosen holiday services. These needs may affect your flight, the transfers, and the suitability of your chosen accommodation or other aspects of your holiday, so we cannot be held liable if you fail to tell us about any special requirements that affect your holiday experience and this means that we won’t compensate you. Es Travel in this brochure is checked for accuracy by our staff. However, when we are told of any significant changes, you will be informed at the time of booking.
If you have already booked, we will notify you as soon as is reasonably poss.
The flight timings shown in this website and on your booking confirmation are on the 24-hour clock system. They are compiled many months in advance and are for guidance only. Final timings are shown on your tickets, so please check these carefully on receipt, and contact us at once with any queries. Check-in at least 2 hours before departure. Your initials and the spelling of your name must be identical on your ticket and in your passport. If you have made a late booking and are receiving tickets on departure, your travel agent will advise you of your check-in details when you book.
This is 20 kg (44 lb) for each person. Baggage weighing more than the baggage allowance will be subject to a charge payable at check-in. Single items of luggage weighing over 32 kg will not be accepted by the airline for health and safety reasons. A passenger can take on the aircraft one small piece of hand luggage weighing less than 5 kg (11 lb), with a maximum size of 45 cm x 35 cm x 20 cm. Infants under the age of 2 on the date of their return flight have no baggage allowance. Carriage of all excess luggage and sports equipment is subject to the aircraft capacity on the day of departure.
If you are pregnant, you should check with your doctor that it is safe for you to travel. Airlines require a medical certificate of fitness to fly if you are more than 28 weeks pregnant at the time of your return flight. After 32 weeks of pregnancy you will not be allowed to fly. Please check your travel insurance policy for any restrictions that apply to travelling whilst pregnant.
Certain facilities will incur extra charges, and these are indicated in our accommodation descriptions by a £ symbol. Facilities in single rooms may differ from the standard room type.
IMPORTANT NOTE: Description of hotels and resorts often include mention of sports and entertainment, but weather conditions and the number of visitors can sometimes influence the availability of these and other amenities. In early and late season, it is likely that some of the advertised facilities will not be available - especially outdoor activities and excursions, and any others, which require minimum numbers to operate.
A full 10-year passport is required for all travel abroad. If you need a new passport, call the Passport Office on 020 7279 3434 and apply at least 12 weeks before departure.
For UK citizens, it is not necessary to obtain visas before departure on pre-booked inclusive holidays. The visa will be stamped in your passport on arrival. All visitors to Turkey are required to pay a visa tax on arrival, and the current charge is £10.00 in cash. If you hold a Commonwealth or other passport, ask the relevant consulate or embassy if you require a visa. Regulations do change so for up-to-date information check with our office. It is your responsibility to be in possession of a valid passport and any visa that may be necessary. Be certain to apply in time. In the absence of valid documentation, you will not be allowed to travel.
It is essential that the name and initial on the ticket match those on the passport, otherwise the passenger may not be permitted to travel and any applicable insurance will be ineffective. If you are on your honeymoon and there has not been enough time to amend the passport before departure, then take your marriage certificate with you.
The health and safety standards in Turkey are not of a similar level to those in Britain. However, Es Travel and other major tour operators are constantly working to raise awareness of this issue. We would advise that you always take care and that you familiarize yourself with your surroundings, taking note of fire exits and pool depths, and using caution with electrical devices in your room. In general, take note of warning signs. Food hygiene, the change in diet, and local water may result in stomach upsets.
Therefore, precautions should be taken to avoid drinking tap water or ice in drinks. Wash fruit or vegetables and avoid raw or unprepared food. Always use bottled water, which is often available from your hotel or apartment. Crime is a fact of life in every country and you should take all precautions with regard to your own personal safety and property. If you have been involved in any accident it is your responsibility to inform the local Es Travel representative who will offer assistance wherever possible.
Insects such as ants, cockroaches and mosquitoes are common in Turkey and their appearance is not an indication that the accommodation has not been cleaned properly or is unhygienic.
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